This privacy notice was last modified on the 25th of May 2018.
RAM's approach to Privacy
CALIFORNIA PRIVACY RIGHTS
The State of California has established its own unique regulations that apply to California residents. If you reside in California, you have the right to obtain from us, once per year and free of charge, information regarding what information we disclose to third party marketers, and the names and addresses of each third party to whom we disclose your data. If you are a California resident and would like to make such a request, please use the contact information listed below.
If you are a California resident and under the age of 18, you have the right to request that we remove any data that you publicly post on our website. To request removal of your data, please use the contact information listed below. Note that while we will remove your data that is publicly posted on our website, we may not be able to completely remove that data from our systems.
We offer the opportunity for you to volunteer certain information to us that is used for email and marketing purposes. This information includes, but is not limited to, your name and email. You will have an opportunity to unsubscribe from any future communications via email, but we reserve the right to maintain a database of past email subscribers. We reserve the right to use this information as reasonably necessary in our business and as provided by law. Your information will be shared with reasonably necessary parties for the ordinary course of conducting our business, such as through Facebook ads or Google Pay Per Click marketing campaigns. We do not ever sell your information to third parties.
Personal information we collect about you
We collect personal information about you when you voluntarily submit information directly to us or our site or interact with us on social media. This can include information you provide to us when you complete registration forms for an expedition, pay for an expedition, donate to this ministry or some other feature of our website. We also collect personal information from you indirectly such as information about the pages you look at on our site or the device you use to view our site.
The list below sets out the categories of personal information we collect about you and how we use that information:
We collect contact information such as your name, your email address, your telephone number and physical addresses associated with your registration, newsletter sign-up, or donation.
When you complete the registration form, health form and acknowledgement of liability, we may need to collect additional information required to process your registration including any disability you may have, dietary requirements, medications you take or additional personal information you may share (physical fitness, ability to swim, etc.).
Comments and opinions:
When you contact us directly, e.g. by email, phone, post or by completing an online form, we will record your comments and opinions including our return response back to you, if needed. We will also record comments and opinions you express when responding to surveys or taking part in any special promotions we may run.
Payment and transaction information:
Information about how you use and connect to our site:
We collect information about how you use our site such as the pages you view on our site, the time you access our site and how long you use it for, the website from where you came to our site or go to after leaving our site and any selections and choices you make when using our site.
We also collect information about the computer, tablet, smartphone or other electronic device you use to connect to our site. This information can include details about the type of device, unique device identifying numbers, operating systems, browsers, and applications connected to our site through the device, your Internet service provider or mobile network, your IP address and your device’s telephone number (if it has one).
Typically, the information we collect about how you use or connect to our site is associated with your device and not you as a named individual. However, if you actually submit a registration form, sign up for the newsletter or use the Contact Form, this information may also be associated with you directly.
Social Networking Data:
We may access personal information from social networking sites and apps, including Facebook, Instagram, LinkedIn, Twitter, Snapchat or other social networking sites or apps not made specifically here, which may include your name, your social network username, location, email address, age, gender, profile picture and other public information. If you do not want us to access this information, please go to the specific social networking site and change your privacy settings.
Mobile Device Data:
If you use our website via a mobile device or app, we may collect information about your mobile device, including device ID, model and manufacturer, and location information.
Information about your location:
Other than information you choose to provide to us, we do not collect information about your precise location. Your device’s IP address may help us determine an approximate location. We will not collect or track your exact location without your consent. Where necessary we will seek your consent before using information about your exact location.
Information provided by other users:
Sometimes, other visitors to our site provide information that is associated with you. Where users of our site want to invite you to view our site, or to share information with you about an upcoming expedition we will use personal information that they provide about you to assist them in doing this. We will only do this though where they indicate that you have provided your consent for them to communicate with you this way.
All personal information:
We will use all the personal information we collect to monitor and improve our site and our procedures and processes. Our use of your personal information in this way will not result in information that was not previously publicly available being made public on our site.
At various places on our site you may be requested to enter certain personal information. Personal information that must be provided in order to register for an expedition or sign up for the newsletter will be indicated at the time of collection. Other personal information that you are not required to provide in order to register for an expedition or sign up for the newsletter may be voluntarily given and you are free to decide not to give such personal information.
How we use your personal information, and what our legal basis is for this use
To register for an expedition or sign up for a newsletter.
This is relevant when you register for an expedition with us, or sign up for the newsletter. This includes:
- Verifying your identity
- Processing your tuition payments and registration forms
- Communicating with you about the services we provide and about queries, issues or concerns you or other users have
- Providing participate customer service and support
- Using personal information about you that is contained in private messages sent to us by other users to fulfil and deliver expedition receipts and to respond to any query, issue or concern they raise
As required to conduct our ministry and pursue our legitimate interest.
In particular, we will:
- Send you electronic newsletters or other communications in accordance with your marketing preference
- Use your comments and opinions to address your queries, issues or concerns and improve our ministry
- Use your transaction information and history to determine other upcoming expeditions that may be of interest to you and send your marketing in accordance with your marketing references.
- Use your preference settings for the purpose of providing notifications, sending expedition communications and displaying our site in accordance with your choices
- Use information about how you use and connect to our site to optimize your experience of our site on your device, to determine expeditions that may be of interest to you and to assess the success of our marketing campaigns
- Use an approximate location to ensure content on our site is relevant to the area, city, state or country you are using your device in
- Monitor use of our site for the purposes of detecting or preventing fraud or crime
- Use your personal information to help us develop new expedition locations or improve the site
Information we share with third parties
We may share your personal information with the following parties:
- Law enforcement, regulators and other parties for legal reasons: third parties who we are under a legal obligation to disclose your personal information to or to whom we need to disclose your personal information to protect our rights, property or safety or to protect the rights, property or safety of others. For example, we may provide information to any country’s customs or border protection agencies if you register for an expedition outside the continental United States (for example Mexico, Canada, Belize)
- Third Party Processing: We may disclose your information to third parties who assist us with various tasks, including payment processing, hosting services, email delivery and customer service. For more information, see the “Third Party Processing” Section below.
- Advertisers: We may use third party advertising companies to run and manage our ads, such as Facebook or Instagram to produce ads that appears when you visit our Website or mobile app. These companies may use information about your visit to our website and other websites that are contained in web cookies (as described below) to offer you personalized advertisements about goods and services that might interest you. We cannot control the activities of, such other advertisers or web sites. You should consult the respective Privacy Policies of these third-party advertisers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices.
Other Third Parties: We may provide third parties with aggregate statistical information and analytics about users of our site, but we will make sure no one can be identified from this information before we disclose it. If we do disclose personal information, we will make reasonable efforts to inform you if required by law.
Marketing and Advertising
Our ministry is about providing you with the best outdoor and spiritual experience. Most marketing messages we send will be by email but occasionally we may also contact you by post or phone. If you are using our website, we may also send you push notifications if you accept to receive them. If you do not want to receive, or wish to reduce marketing messages from us, you will be able to tell us by changing your marketing preferences when you sign up for the newsletter or expedition. You can also change your marketing preferences at any time by following the instructions outlined below:
Click on the unsubscribe link at the bottom of our newsletter or push notifications. You can also unsubscribe here.
If you feel you are still receiving unsolicited emails from us, please complete the Contact Form so we can make sure that you are removed from our email list.
Storing and transferring your personal information
Cookies, Log Files and Web Beacons:
Like many other websites, we makes use of log files. These files merely logs visitors to the site – usually a standard procedure for hosting companies and a part of hosting services’ analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.
Our website is hosted by servers located in the U.S. Therefore, if you reside in the European Union, some of your data will be transferred internationally to those servers. Transfers will be protected by appropriate safeguards, namely the EU-US Privacy Shield. More information on the Privacy Shield can be found at: https://www.privacyshield.gov/welcome.
This website or mobile app is not designed for use by children under age 16, and we do not knowingly solicit personal data from anyone under age 16. If you are under age 16, do not access or use our website or related products or services. If you become aware that we have collected data of anyone under the age of 16, please contact us so that we may delete that data.
How long we keep your personal information
Where we process registration data, we do this for as long as you are an active user of our site and for a period of time after this.
When we process personal data for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep record of the fact that you have asked us not to send you direct marketing or to process your data so that we can respect your request in the future. This record will be kept for as long as we retain your personal data in accordance with this section.
Where we process personal data in connection with an expedition registration, we keep the data for 6 years from your last interaction with us. This includes any correspondence that you have had with us or our board, so that we may resolve any complaints or claims that are made.
Accessing and correcting your personal information
You have the following rights in relation to your personal information:
The right to be informed about how your personal information is being used;
The right to access and receive a copy of the personal information we hold about you;
The right to request the correction of inaccurate personal data we hold about you;
To request for your data to be shared (ported) to another controller; and
To request the blocking, restriction or deletion of your personal information.
In addition, you have the right to object to the processing of your personal data in some circumstances (in particular, where we don’t have to process the data to meet a contractual or other legal requirement, or where we are using the data for direct marketing). To exercise any of the above rights, or if you have any questions relating to your rights, please contact us by using the details set out in the “Contact Form” section. You may also request that your information (including the personal data that we hold) be permanently deleted through the Contact Form.
Links to third party sites
Our site, may from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept responsibility or liability for their policies. Please check the individual policies before you submit your information to these websites.
Changes to this Notice
Notice to you
If we need to provide you with information about something whether for legal, marketing or other business-related purposes, we will select what we believe is the best way to get in contact with you. We will usually do this through email or by placing a notice on our site. The fact that we may send notices to you will not stop you from being able to opt out certain types of contact as described in this privacy notice.
If you have any questions, comments or queries, please send them to ReCreation Adventure Ministries, 903 8th Ave #B, Canyon, TX 79015 or email us at: firstname.lastname@example.org